Purchase Policy

Gifts Are Nontransferable

When you purchase a Gift, only you or the named recipient has the right to receive the Gift. You cannot transfer the right to receive the Gift to anyone else. The right to receive a Gift comprising an alcoholic beverage is subject to the Merchant’s obligation to comply with all applicable laws and regulations associated with the sale and service of alcoholic beverages.


Charges

Gifts are purchasable and billed on a one-time basis. You hereby authorize us to charge, on behalf of the Merchant, the credit card or other payment method you have on file in connection with purchases of Gifts.


No Refunds or Exchanges

Once your purchase of a Gift is completed, the Gift cannot be returned or refunded by either Gratafy or the Merchant. Gratafy advises that prior to placing an order for a Gift you carefully review your selection. Once you have purchased a Gift, you agree to not dispute or otherwise seek a “chargeback” from the credit card or other payment method you used. If you have a question about a charge, you agree to contact us via the Gratafy Platform or at the e-mail address provided in the Contacts and Notices section of these Terms of Use. If you deliberately or inadvertently issue a chargeback to the credit card or other payment method you have on file, your account may be terminated and you agree to pay a $50 processing and collection fee to cover our costs for processing each chargeback. Failure to pay such fees and amounts owed for Gifts purchased may result in the information pertaining to your outstanding debt being turned over to a collection agency. Past-due balances may be subject to a finance charge of 2% per month or the highest amount permitted by applicable law, whichever is lower. If any fees or charges owed by you are past due, you agree to pay all related collection costs including, but not limited to, court costs, attorneys’ fees, collection agency fees and other administrative costs.

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